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Shipping Policy

Delivery timelines

Delivery timelines are based on the delivery option you select. An external courier service is booked (either Postnet or The Courier Guy). 
Collection is available at our designated collections address. 

All deliveries and collections are 2 days after order placement and payment.

Orders over R2 500.00 qualify for free delivery. 
 

Cape Town deliveries

Booked with your delivery choice. Shipping takes 2 - 3 business days. 

Johannesburg and surrounds deliveries

Booked with your delivery choice. Shipping takes 3 - 4 business days.

Returns Policy

Damages and issues

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and rectify. Please provide images should it be damaged by the courier. 


Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable or pre-frozen goods. 

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